How to fix connection issue with SoilQuality when it is not working anymore?

  1. Check to see if the battery is empty and replace it with a new one by following the instructions below.

  1. Remove cover and battery

  2. Replace battery cover and ensure white position marks line up between the main body and battery cap.

  1. On your smartphone

Ensure wireless communication and Location permissions are both ON.

../../_images/Bluetooth_permission1.png ../../_images/Location_permission1.png

On the Growers App:

  1. Uninstall then re-install the Growers App.

  2. Temporarily remove the added AirComfort device.

  3. Scan and re-add the AirComfort device.

Note: Please make sure that the SoilQuality device is within the range and that no other devices are paired with it.

  1. After adding the device, drag the screen downwards to refresh data.


There will be a data summary pop-up, and there should be values in ‘Records added via BLE’ and ‘Records pushed to server,’ indicating that the AirComfort device has the most recent data