Frequently Asked Questions

The AirComfort App can be downloaded easily from the Google Play Store for Android users or the Apple App Store for iOS users.

How to install AirComfort App for Android

Android click here

  • Tap the Google Play Store icon
  • Enter AirComfort in the search bar
  • Tap the search button
  • Select the AirComfort(Tektos) app
  • Tap INSTALL to download and install the app
  • Once complete, tap to OPEN button to launch the AirComfort app

How to install AirComfort App for iOS

iOS click here

  • Tap the App Store icon
  • Enter AirComfort in the search bar
  • Tap the search button
  • Select the AirComfort(Tektos) app
  • Tap INSTALL to download and install the app
  • Once complete, tap to OPEN button to launch the AirComfort app

Getting started

  • Insert battery:
    • Unscrew cover
    • Remove cover
    • Place CR2450 battery into underside of device with positive side facing outwards. Then re-screw cover

Connect to your phone

  • Install the latest version of the app:
  • Turn on ‘Bluetooth’ in your phone
  • Enable ‘Location’ permission
  • Launch AirComfort application
  • Tap the HOME icon to scan for new sensor(s)
  • Select available AirComfort sensor “shown as green circle”.
    AirComfort will be shown as detected and listed within a few moments
  • Tap the ‘✓’ icon to start the download
  • Once download is complete, the AirComfort sensor will be visible on Home page
  • On AirComfort device
    • Make sure that the battery is placed into underside of device with positive side facing onwards
  • On your phone
    • Restart ‘Bluetooth’ in your phone
    • Check if ‘Location’ is enabled
  • Open the AirComfort App
  • Tap on the active sensor
  • The detail page will open. On the upper right-hand of the screen, tap on the gear icon
  • Modification page will open. Simply tap on Temperature and Humidity values to setup the acceptable values.

Temperature: According to the West Midlands Public Health Observatory (UK), an adequate standard of warmth is 21 °C (70 °F) for a living room, and 18 °C (64 °F) for other occupied rooms. Levels below this may contribute to cardiovascular disease and other health problems, with an increased mortality rate below 20 °C (68 °F). 24 °C (75 °F) is given as the top range for comfort for sedentary adults.

Source: Wikipedia

When you consider that people generally are most comfortable when the relative humidity is approximately 40 percent, you can see how dry indoor air can take a toll on your family. Low humidity causes static electricity, dry skin, lips and hair, scratchy throats and noses, and itching and chapping.

Source: Cool ray

The user will be notified.

When the app is in use: The notification is visible in News page.

When app is in background and the auto download is enabled from Menu page: the user will receive a notification on Home screen if the temperature or humidity exceeds the acceptable range set.

Data of Air Comfort app are generated via BLE. To export the whole database in CSV format:

  • Open the AirComfort App
  • To make sure that a data is available to download, there should be an active sensor on Sensor page
  • Tap on the Menu page
  • Then click on Export Database
  • A window with message: Exporting Database will show
  • Files then can be sent to any email

After changing the battery, you may tap on the refresh button on Sensor page or detail page. Make sure that you are close to Air Comfort device while reconnecting. Then it will display the Progress box and your device should be updated.

Here are some tips to reconnect the AirComfort:

  • On AirComfort device
    • Unscrew, remove cover and the battery
    • Insert the battery and try again. Make sure to place the battery into underside of device with positive side facing onwards then re screw cover.
  • On your phone
    • Make sure that the Bluetooth and Location permission are both ON.
  • On APP
    • On Sensor list page or detail page, simply tap the Refresh button.

Yes. Then follow the setup instruction. See the ‘How to set up the Air Comfort device?’ guide.

These data are generated in the moment you refresh the sensor so this will mostly be different as they were taken in a different time.

These data are different from the chart. The data in chart are generated every after setup period but the data that you can see in Sensor page or info page are data taken at that moment.

Only one mobile phone can be connected to an AirComfort sensor at a time.

The temperature have accuracy of ±0.5 degrees Celsius and Humidity have accuracy of ±4.5%. You can see it under the box of the product.

This is the refresh rate set in the AirComfort device. The data are generated accordingly from period set. For example, changing the period to 40 minutes, the device will have a new data every 40 minutes. The longer the minutes set, the longer time it will save the battery’s life.

For all other concern, please contact:

Sales: contact@ibebot.com

Support: support@ibebot.com

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