How to fix connection issue with AirComfort when it is not working anymore?

  1. Check to see if the battery is empty and replace it with a new one by following the instructions below.

  1. Remove cover and battery.

  2. Insert the new battery and make sure to place the battery into underside of device with positive side facing onwards then re-screw cover.

  1. On your smartphone

    Ensure wireless communication and Location permissions are both ON.

    ../../_images/Bluetooth_permission.png ../../_images/Location_permission.png
  2. On the App

    Drag the screen downwards to refresh data.


There will be a data summary pop-up, and there should be values in ‘Records added via BLE’ and ‘Records pushed to server,’ indicating that the AirComfort device has the most recent data