Frequently Asked Questions

What is SoilQuality?

SoilQuality device

A battery powered connected sensing probe which measures ‘soil moisture’ and electrical conductivity (EC) of your soils nutrients.

SoilQuality is compatible with iOS and Android handsets.

Learn more about SoilQuality

Unboxing Video


Getting started with SoilQuality

SoilQuality manual
  1. Remove battery cover
  2. Place 1x AAA battery into SoilQuality
  3. Replace battery cover and ensure white position marks line up between the main body and cap

  4. *After changing battery, synchronize SoilQuality with our mobile App, performing this updates SoilQuality’s internal date & time registry and allows log recording.

1x AAA battery life lasts up to 1.5 years (based on 20 minutes recording periodicity)

Dimension: 22cm x 2cm x 2cm & Net Weight: 35g

Designed to be IPX5 water resistant, suitable for indoor or outdoor gardening usage

  1. Remove protective cap
  2. Gently clean with disinfectant alcohol front and back of the ‘Soil Sensing Probe’
  3. You can either insert SolQuality up to the ‘Sensing Probe’ top for small pots, larger can be pushed to just below the ‘battery cover’.
SoilQuality in pot

Do not clean with water, apply gently disinfectant alcohol to front and back of the ‘Soil Sensing Probe’

SoilQuality protective cap

Up to 25,000 sensing records are stored locally inside SoilQuality

No, SoilQuality connects via Bluetooth 4.0, for optimum results ensure you’ve a clear line of sight for up to 30 meters

  1. Install the latest version of the app:
  2. Turn on ‘wireless communication’ in your phone
  3. Enable ‘Location’ permission
  4. Launch Application
  5. Tap the HOME icon to scan for new sensor(s)
  6. Select available SoilQuality sensor “shown as green circle”.
  7. SoilQuality will be shown as detected and listed within a few moments
  8. Tap the ‘✓’ icon to start the download
  9. Once download is complete, the SoilQuality sensor will be visible on Home page

“iBebot Dashboard+” is a Web platform that provides a desktop interface with complementary features to the mobile application for SoilQuality and AirComfort, link here. The platform offers

  1. Chart, to plot all sensors with unlimited history and data record backup
  2. VPD (Vapour-Pressure Deficit) computation and graphing
  3. Mold risk probability
  4. Grow room Mapping
  5. Export to CSV (excel)
  6. THI (Temperature Heat Index) computation and graphing

  7. *At current print run items 2 – 6 require a paid subscription

Both, SoilQuality can be kept in a single pot or used across multiple pots. Remember to clean with disinfectant alcohol if using within a new pot.

  1. After cleaning the sensor probe tip with water
  2. Place SoilQuality in your medium
  3. From the ‘Sensor Profile’, select your SoilQuality
    1. Then hit the refresh button to see immediate readings

We’d love to know this ourselves, so we leave this job in the trusty hands of nutrient companies and horticulturists.

How is soil moisture measured by SoilQuality?

SoilQuality moisture measurement is given in Absolute Volume Ratio (AVR), which is the ratio between the volume of water divided by total volume of Soil + Water after mixing both.

soil moisture illustration

At 70% AVR moisture the soil becomes extremely close to a liquid and not adequate for plants growing in soil. Therefore, SoilQuality has been designed with full scale at 70% and provides AVR Soil Moisture measurement between 0 to 70%; above 70%, the reading will remain at 70%.

‘Soil Sensing Probe’ should be gently cleaned with disinfectant alcohol if moisture reading doesn’t reach 70% in water.

EC Measurement and Soil Nutrients

SoilQuality measures the Electrical Conductivity (EC) of soil.

On moist soil, at a given temperature, the EC of soil is relative to the amount of nutrients in the soil: an increase of the nutrient produces an increase in Soil Electrical Conductivity.

To capture nutrients in the soil, a plant needs water so minerals can be dissolved in water and be available as nutrients to the plant. In dry soil a plant will not be able to grow and capture any nutrients. Soil EC is also affected by the soil moisture: when the soil is dry, the EC greatly drops even if there’s minerals in the soil. Therefore, the Soil EC gives a good relative indication of the available nutrients to the plant.

Temperature is also a factor that will affect the soil’s EC level. Most EC agricultural standards are given at 25°C. The higher the temperature the higher the EC. As a rule of thumb, the EC of water increases by 2 to 3% for each increase of 1°C.

Comparison of Nutrient level in time or between different soil samples should be done based on the same moisture level and temperature.

When mixing a soil with a water solution, it is important to note that the resulting EC of the soil will be according to the EC level of the water solution combined with the mineral level of the soil and the moisture level of the mix of both.

EC Measurement in water or buffer solution

Although SoilQuality has been designed to measure EC of moist soil, it can also measure EC of water, buffer solutions and other liquid solutions, however the following precautions should be followed:

  • Protective cap should be removed.
  • During measurement, the moisture level will be saturated at 70%, this is normal
  • The ‘Soil Sensing Probe’ should be fully immersed; half immersed ‘Soil Sensing Probe’ will result in a half reading
  • Measured EC value should be compared with reference EC value of the water solution or buffer solution given as the current temperature of the liquid measured
  • The ‘Soil Sensing Probe’ should be gently cleaned with disinfectant alcohol if EC reading doesn’t match with expected value


  1. Make sure you’re close to SoilQuality when reconnecting
  2. Tap on the refresh button on the ‘Sensor page’ or ‘detail page’
    1. Then the Progress box will be display SoilQuality’s fresh updates

Here are some tips to reconnect with SoilQuality:

  1. Pick up SoilQuality
    1. Remove cover and battery
    2. Reinsert battery ensuring it’s a snug fit then hit refresh
  2. On your phone
    1. Ensure wireless communication and Location permissions are both ON
  3. The App
    1. On ‘sensor list’ page or ‘detail page’, tap the Refresh button

If none of the above suggestions worked, try the following tips:

Note: This requires a Dashboard+ account as it backs up device history

To restart SoilQuality

  1. Remove SoilQuality’s battery
  2. Wait for 5 seconds
  3. Replace SoilQuality’s battery
  4. Open AirComfort App
  5. Click ‘Menu’
  6. Click ‘Cloud Storage’
  7. Input your registered Username and Password
  8. Click ‘Log In’
  9. From ‘Sensor’ tab
  10. Click ‘refresh’ buttons in App, reference photo below.
    App refrsh button

AirComfort / SoilQuality communicates with your smart phone using Bluetooth. In some cases your phone requires a permission to access its Bluetooth with a Bluetooth devices in order to communicate.

  1. If first-time use, or use after a long break, quite normal the graph is empty as your device needs to collect datapoints before a curve is shown
  2. Click ‘refresh’ buttons in app, reference photo below
    App refrsh button
  3. Wait and allow the ‘button’ to finish circulating before clicking into the graphs page, still no data in your graph restart APP and try again, additional pointers:
    1. Ensure your device is in (line of sight, 1 – 2 meters)
    2. Ensure your phone's Bluetooth is ON within settings
    3. Still failing? Restart your phone on occasions (Bluetooth requires a restart to refresh, to mitigate try a daily or weekly restart)
    4. If still failing, check AirComfort / SoilQuality’s battery, change if necessary

In circumstance where a user has both iOS & Android APP open, then decides to refresh both handsets, please note data sets may not match as readings are recorded from the users last refresh time & date

Located within ‘Modification page’ screen, it allows a user to set from 5, 10, 15, 20, 25, 30 & 40 minute intervals which record ‘soil moisture’ & ‘EC nutrient level’. Short periods will consume more battery than longer.

  1. Open the App
  2. Tap on the active sensor
  3. Tap gear icon, located upper right-hand of the screen
  4. ‘Modification page’ will open. Here you can set min and max values for ‘Soil Moisture’ and min level for ‘EC Nutrient’s.

  5. *Please ensure APP notifications are on within your handset

Once you’ve set your thresholds, when refreshing the App your alerts will be shown within the news screen and as App notifications

No, to view current readings refresh your APP each time, which’ll import current and previous readings yet held within the APP.

Yes, ensure data is available to download, there should be an active sensor on ‘Sensor Page’

  1. Open the App
  2. Tap the ‘Menu’ page
  3. Click ‘Export to CSV’
    1. A window message will appear, ‘Exporting Database’
  4. Files then can be sent to any email

Before starting ensure you’ve Location, Bluetooth & WIFI services on

Unlink / Remove the sensor(s)

  1. From Menu tab
  2. Click ‘Add / Remove Sensors’
  3. Unselect all ibebot devices from the list
  4. Click ‘✓’ Icon, located upper right of screen
  5. From ‘Sensor tab’ check if sensors are removed from list

Re-add sensor(s)

  1. From Menu tab
  2. Click ‘Add / Remove Sensors’
  3. Select your found ibebot devices
  4. Click ‘✓’ Icon, located upper right of screen
  5. From ‘Sensor tab’, check if sensors have been re-added
  1. Open the App.
    1. Tap on the active sensor.
    2. The detail page will open.
    3. On the upper right-hand of the screen, tap on the gear icon.
  2. Click sensor's name.
    1. "Enter device name" pops up,
    2. here you can rename SoilQuality
    3. Tap accept.
  3. Click the check button located upper right side of screen
    1. You’ll be redirect back to the ‘detail page’.
    2. Notice the refresh button is now spinning, meaning its connecting and renaming your sensor

No, only one mobile phone can be connected to a SoilQuality sensor at a time

  • We’re working on Calibration feature which’ll be live in October 2021
  • Manual adjustments can be made from our CSV exports feature

For all other concern, please contact:

Our Support: